Shipping Policy

Effective Date : 16 Dec 2024

At Witamats, every order receives our utmost attention. We strive to deliver your package as quickly as possible.

Each set of Witamats is customized based on the make, model, and year of the vehicle you enter. The manufacturing process typically takes 5-7 business days, depending on the complexity of your car’s floor measurements.

Please refer to the following shipping times (in business days, excluding potential delays) based on your location:

Shipping Times

United States

  Production time Shipping Times Total Delivery Time
Free Shipping 5-7 business days 14 – 21 business days 19 – 28 business days

Canada & Mexico

  Production time Shipping Times Total Delivery Time
Free Shipping 5-7 business days 10 – 18 business days 15 – 25 business days

United Kingdom | Netherlands | Belgium | France | Denmark | Italy | Sweden | Germany | Spain | Poland | Greece | Czechia | Ireland | Austria | Portugal | Hungary | Finland | Slovakia | Romania

  Production time Shipping Times Total Delivery Time
Free Shipping 5-7 business days 10 – 18 business days 15 – 25 business days

Australia & New Zealand

  Production time Shipping Times Total Delivery Time
Free Shipping 5-7 business days 10 – 18 business days 15 – 25 business days

Israel | Jordan | Japan | United Arab Emirates | Saudi Arabia

  Production time Shipping Times Total Delivery Time
Free Shipping 5-7 business days 10 – 18 business days 15 – 25 business days

Shipping Cost

We free shipping for all order.

We are glad to bring our customers great value and service.

Shipping Location

Witamats are manufactured and shipped from China, and our reliable US-based company oversees the entire production and shipping process to ensure your satisfaction, proving our commitment to providing value for every penny spent.

Shipping FAQ

Your parcel is in transit to destination country, unfortunately this process could mean the parcel is handed over to different couriers, countries and airports that do not provide tracking information. The tracking number will update once parcel arrives in destination country and is checked and cleared by customs. Most countries do not update the tracking details till the parcel is checked and cleared by customs, and with some restrictions or quarantine measures in place, there could be delays in updating the tracking information.

Please check with your neighbours or your local post office as couriers can deliver parcels to different addresses or local post office if there is no answer at delivery point. You should also receive a notice from the courier explaining where the parcel was delivered.Please take note; as a customer you should be responsible for attending your deliveries, Witamats is not responsible for the loss upon delivery.

We monitor every parcel and always keep in close contact with couriers to check for updates and make sure parcels are not lost. In the unlikely event where parcels get marked at lost in transit, we will remake and reship your order as soon as possible or offer you a full refund for your purchase

Contact Us

Trade Name: Witamats

Email: [email protected]

Phone: +1775-254-9147

Customer Support: Responding within 24 Business Hours

Business Address: 1175 Baker St, Costa Mesa, CA 92626, United States